Shipping Information
Fast, secure delivery for your Prada sunglasses. Same-day dispatch on business days before 2:00 PM EST.
Holiday & peak season: Carriers may add 1–2 business days. You’ll see live ETA in your tracking email.
US Shipping Options
We ship to all 50 US states and Washington, D.C., including PO Boxes and APO/FPO/DPO. Carrier is selected automatically (UPS, USPS, or FedEx) based on speed and address type.
| Method | Cost | Order Cutoff | Estimated Delivery |
|---|---|---|---|
| Economy (US) | Free on orders $150+; otherwise $6.95 | Same-day dispatch before 2:00 PM EST | 5–8 business days |
| Standard (US) | $9.95 | Same-day dispatch before 2:00 PM EST | 3–5 business days |
| 2‑Day Express | $24.95 | Same-day dispatch before 2:00 PM EST | 2 business days |
| Overnight | $34.95 | Same-day dispatch before 2:00 PM EST | 1 business day |
| Alaska, Hawaii | Standard $12.95; Express $29.95 | Same-day dispatch before 2:00 PM EST | Standard 5–10; Express 2–4 business days |
| APO/FPO/DPO & PO Boxes | Economy or Standard rates | Same-day dispatch before 2:00 PM EST | 7–14 business days (routing via USPS) |
- Business days are Monday–Friday, excluding US federal holidays.
- Orders placed after 2:00 PM EST, on weekends, or on holidays ship the next business day.
- We do not ship to freight forwarders. Orders may be cancelled if flagged by our fraud screening.
Signature & Secure Delivery
For your protection, orders valued at $300+ ship with Signature Required by default. You may authorize a no‑signature delivery at checkout; doing so transfers delivery risk to the recipient. Carrier holds or pickup options are available via your tracking link.
Packaging
Your eyewear ships in a protective outer box with eco‑friendly cushioning and a tamper‑evident seal. Inside: the authentic Prada case, cleaning cloth, documentation, and any accessories listed on the product page.
Tracking & Updates
When your order ships, you’ll receive an email (and optional SMS) with tracking, carrier, and a live ETA. You can sign up for delivery alerts, request a pickup hold, or modify delivery preferences via the carrier portal.
International Shipping
At this time we ship within the United States only (including APO/FPO/DPO). International shipping is not available yet. If you’re outside the US, please contact us so we can notify you when it launches.
Lost, Late, or Damaged Packages
- Late delivery: Allow 24–48 hours beyond the displayed ETA for carrier delays.
- Marked delivered but not received: Check with neighbors and building staff, then contact the carrier. If still missing after 48 hours, contact us.
- Damaged in transit: Keep all packaging and photograph the damage. Report within 7 days of delivery so we can file a claim and resolve quickly.
Returns & Exchanges
We accept returns within 30 days in original condition with all accessories. For full details, see our Refund & Returns Policy.
- Prepaid return label available; a flat $8.95 may be deducted from your refund.
- Return shipping is free for defects, shipping errors, or transit damage.
- Refunds are issued 3–5 business days after receipt and inspection.